Service Level Agreement

Excel Engineering Recruitment work to strict in-house service level guidelines.

All clients and candidates can expect the following from us:

  • Always have a comprehensive brief before working on any vacancy
  • We only send you candidates who fit your criteria
  • Your vacancy advertised within 1 working day, searches can also be carried out on various databases
  • All candidates are interviewed specifically for your role prior to you seeing their details
  • You will deal with a consultant knowledgeable in your sector
  • We work at your pace, whatever that might be
  • Interview confirmations made by telephone and in writing to both parties
  • Feedback from interviews taken promptly and passed to clients / candidates to aid decision making
  • We work professionally and with integrity with both clients and candidates
  • We are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, colour, age or personal disability
  • You work with the same consultant throughout
  • Candidate tracking throughout the process
  • Invoice on start date - not offer